3 weeks ago
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The Tertiary Education Trust Fund (TETFund) has joined the planetary assemblage successful celebrating the 2025 Customer Service Week, reaffirming its committedness to enhanced work transportation crossed Nigeria’s tertiary acquisition sector.
The event, which began connected Monday and concluded connected Friday past week, featured a scope of activities organised by the agency’s SERVICOM Unit.
Speaking during the opening ceremony, TETFund’s Executive Secretary, Arc. Sonny Echono, said the taxable for this year’s celebration, “Mission: Possible,” aligns perfectly with the Fund’s imaginativeness of gathering an instauration wherever excellence successful work is not lone expected but guaranteed.
Echono who was represented astatine the lawsuit by the Director of Monitoring and Evaluation, Arc. Babatunde Olajide said; “Customer Service Week is an planetary solemnisation of the value of work and the radical who service and enactment others daily.
“For america astatine TETFund, and so successful the wider nationalist service, it is simply a clip to reflect, re-evaluate, and recommit ourselves to the noble task of making work a transformative acquisition for our stakeholders.”
He commended the dedication of frontline officers, describing them arsenic the existent heroes of the organisation.
“I privation to specially recognise our frontline officers the unit who interact straight with our stakeholders, clients, and beneficiaries.
“They are the look of our organisation and the archetypal content that galore radical transportation astir us. Their patience, professionalism, and dedication often marque the quality betwixt vexation and satisfaction.
“To you, our frontline champions, I say: convey you. You embody the tone of *‘Mission: Possible.’* Your resilience and empathy punctual america that existent greatness lies not lone successful expansive achievements but successful the small acts of kindness and ratio that brighten the time of those we serve,” helium said.
Echono further reiterated TETFund’s committedness to improving its work model done SERVICOM and different innovations.
“At TETFund, we stay committed to strengthening our work transportation model done SERVICOM. We are continuously improving our processes to marque them simpler, faster, and much responsive. From feedback mechanisms to strategy studies, from grooming programmes to ICT innovations, we are ensuring that our services lucifer the expectations of the 21st-century client.
“My beloved staff: work excellence is not the work of 1 unit, department, oregon office. It is the corporate work of each unit member. Whether you are down a desk, connected the field, successful administration, oregon successful management, you play a captious relation successful making our ngo possible,” helium added.
Also speaking, the Acting National Coordinator of SERVICOM, Mr. Gbenga Anthony Oshin, applauded TETFund for its wide-ranging interventions successful tertiary institutions crossed the country, urging the bureau to prolong its committedness to work delivery.
Represented by the Head of Operations, SERVICOM, Mrs. Ngozi Akinbodewa, Oshin praised the TETFund Nodal Officer for her dedication to work excellence and elaborated connected the week’s theme, “Mission: Possible.”
“So, committedness to work excellence makes a ngo achievable. Once you are committed and cognize wherever you are heading, determination is nary ngo that you cannot achieve,” helium said.
Oshin besides urged TETFund to see extending its probe sponsorship programmes to backstage universities to springiness lecturers and students successful those institutions entree to akin opportunities.
“I spot a batch of backstage universities asking for TETFund to intervene successful helping them thrust work excellence successful those universities. One of the things I deliberation TETFund tin really assistance with is successful the country of research. Because the infrastructure, if you enactment it there, is simply a one-man business, and helium takes recognition for it.
“But erstwhile you enactment a ‘Mission: Possible’ for america for that benignant of dream, it is to guarantee that adjacent the lecturers teaching successful backstage universities person the aforesaid accidental arsenic idiosyncratic teaching successful a nationalist university. So, astatine the extremity of the day, nary pupil is short-changed successful presumption of cognition gained,” helium stated.
In her invited remarks, the TETFund Nodal Officer, Mrs. Ebere Nwobu, commended the Executive Secretary for starring by illustration successful driving businesslike work delivery.
She described the taxable of this year’s solemnisation arsenic some timely and inspiring, saying it underscores the powerfulness of teamwork and committedness successful overcoming challenges.
“As nationalist servants, our mandate is wide to enactment the customers, beneficiaries, and stakeholders first; to render services with excellence; and to continuously question ways to transcend expectations. This ngo is imaginable erstwhile w...
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